1. Introduction

Welcome to FlightsGlobe.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Galaxy Travel LLC (doing business as FlightsGlobe.com), located at 800 3rd Avenue, Suite A 1414, New York, NY 10022, USA, collects, uses, protects, and discloses your information when you visit our website or use our services.

By accessing FlightsGlobe.com, you consent to the data practices described in this statement.

2. Information We Collect

To facilitate travel bookings and provide customer support, we must collect specific information. This includes:

A. Personal Information You Provide We collect information you voluntarily provide when you make a reservation, create an account, or contact us. This includes:

• Identity Data: Full legal name, date of birth, and gender (required for TSA Secure Flight and airline manifests).
• Contact Data: Email address, phone number, and billing/mailing address.
• Travel Data: Passport number, expiration date, issuing country, Redress Control Numbers, and frequent flyer details.
• Payment Data: Credit/debit card details (number, expiration, CVV) and billing address. Note: We use secure, PCI-compliant payment processors.

B. Information Collected Automatically When you browse our site, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on the site, and search queries (e.g., flight routes searched).

3. How We Use Your Information

We use your data primarily to fulfill the service you requested—booking travel. Specifically, we use it to:

• Process Transactions: Confirm bookings with airlines, hotels, and car rental agencies.
• Communication: Send booking confirmations, itinerary updates, and travel alerts.
• Customer Support: Verify your identity when you contact us regarding cancellations or changes.
• Marketing: Send newsletters or promotional offers (only if you have opted in). You may unsubscribe at any time.
• Compliance: Fulfill obligations to government authorities (e.g., US Department of Homeland Security) regarding travel regulations.

4. How We Share Your Information

FlightsGlobe.com acts as an agent. To process your trip, we must share data with third parties. We do not sell your personal data to data brokers.

We share data with:

• Travel Suppliers: Airlines, hotels, car rental companies, and insurance providers to fulfill your reservation. Please note: Once we provide data to these suppliers, it is subject to their own privacy policies.
• Service Providers: Third-party vendors who assist with credit card processing, fraud prevention, and customer service tools.
• Legal Authorities: We may disclose information if required by law, a subpoena, or to comply with the TSA Secure Flight program.

5. Data Security

Galaxy Travel LLC takes the security of your data seriously. We implement industry-standard security measures, including:

• SSL Encryption: All sensitive data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Access Control: Access to personal information is restricted to authorized employees who need it to perform their job duties.

While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience (e.g., remembering your search preferences). You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

7. International Data Transfer

As a travel agency, we deal with global suppliers. If you are booking a flight to a destination outside the United States, your information will be transferred to the airline or hotel in that country to fulfill the contract. By using our service, you acknowledge and consent to this transfer.

8. Children’s Privacy

FlightsGlobe.com does not knowingly collect personal information from children under the age of 13 without parental consent. If you are booking travel for a minor, you represent that you have the authority to provide their information.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your data, including:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request that we correct inaccurate data.
• Deletion: The right to request that we delete your data (subject to legal retention requirements for financial and travel records).
• Opt-Out: You may unsubscribe from marketing emails via the "Unsubscribe" link in our emails.

10. Changes to This Policy

Galaxy Travel LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.